Contact us
Last updated: 11 October 2026
The quickest way to reach us is WhatsApp. You can also write to [email protected], or leave an enquiry on our message us page and we will contact you.
Our details
| Registered name | Lambryx Tech Innovations Private Limited, trading as VidhiRoots |
|---|---|
| CIN | U62013JH2025PTC025831 |
| Registered office and operating address | 177/A, Dahu Toli, Hatma, Kanke Road, Ranchi, Jharkhand 834008, India |
| [email protected] | |
| Phone and WhatsApp | +12015847322 (messages only: we don't take voice calls) |
Every service is delivered online or at a temple in India, so please contact us by WhatsApp or email rather than visiting.
How quickly we reply
- The first replies on WhatsApp come from an AI assistant. If you ask for a person by typing HUMAN, we reply as soon as we can, usually within a day.
- We acknowledge complaints within 48 hours and resolve them within one month of receiving them.
Grievance officer
Our grievance officer is Kanchan Devi, Director, Lambryx Tech Innovations Private Limited (email [email protected], or WhatsApp +1 201 584 7322 and write 'grievance'). This person is also our privacy officer and data protection officer for every country we serve. If we can't resolve a complaint, you can use the consumer bodies and courts available where you live. If you live in India, you can also complain to the District Consumer Commission where you live or work, including online at e-daakhil.nic.in (Consumer Protection Act, 2019, section 34), or call the National Consumer Helpline on 1915.
Before you write
- To cancel or reschedule an order, see cancellations and refunds and have your order number ready.
- To ask how a service is delivered, see delivery.
- Please don't send birth details or health information by email. We ask for those in the chat, after you agree.